Insurance
Sudden water damage is usually covered. We document the loss to carrier standards and work with your adjuster so the claim moves.
Overview
Whether a water loss is covered comes down to one thing: was it sudden and accidental, or slow and gradual. A burst pipe is the classic covered event; a leak ignored for months is usually treated as maintenance. And water that rises from outside is its own category that needs flood coverage. We document the cause carefully so your claim is filed the right way.
How We Help
We photograph the loss, log daily moisture readings, write the estimate in Xactimate, and communicate with your adjuster directly, from the first inspection through final payment.
Questions
Usually, when it is sudden and accidental like a burst pipe. Gradual leaks and outside flooding are handled differently, and we document the cause so it is filed correctly.
Water that rises from outside, from storm surge or heavy rain flooding in at ground level, generally needs separate flood insurance rather than a standard policy.
Yes. We write the estimate in Xactimate, the software adjusters use, and communicate with your carrier directly so you are not managing the claim alone.
Water, fire, mold, or sewage, one call starts the recovery. We show up fast and we do not leave until it is done right.
Call 646-543-2242 Request ServiceRequest Service
We'll call you right back, and give you a free estimate. For an active emergency, the fastest way to reach us is by phone, day or night.