24/7 Emergency Response  •  Serving NYC & Long Island  •  646-543-2242

Insurance

Fire Damage Claims

Fire, smoke, and firefighting-water losses are documented in full so your claim reflects the real scope.

★★★★★ 5.0 from 50+ Google reviewsIICRC-CertifiedNY State Mold License15+ Years of ExperienceFamily-OwnedLicensed & Insured

Overview

Fire Damage Claims

A fire claim covers more than the flames. The soot, the smoke odor, the water the fire department used, and the contents, all of it is part of the loss, and a claim that misses any of it leaves you short. We inventory and document the whole picture and write it in the estimating language your carrier expects.

Typically covered

  • Structural fire and smoke damage
  • Soot and odor remediation
  • Water damage from firefighting
  • Damaged contents and belongings

Usually not covered

  • Intentional acts
  • Damage from a vacant, unmaintained property in some cases
  • Losses excluded by your specific policy

How We Help

We document it the way carriers require

We photograph the loss, log daily moisture readings, write the estimate in Xactimate, and communicate with your adjuster directly, from the first inspection through final payment.

See our Fire & Smoke service

On every claim we

  • Document the loss to carrier standards
  • Write Xactimate estimates adjusters recognize
  • Log daily photos and moisture readings
  • Communicate with your adjuster directly

Questions

Answers before you call

What does a fire claim usually cover?

Typically the structural damage, smoke and soot remediation, firefighting-water damage, and damaged contents. Your specific policy governs the details.

Should I throw damaged items out before the adjuster comes?

No. Keep the property secure and leave things in place. We document everything first, which protects your claim.

Do you handle the contents inventory?

Yes. We inventory and document damaged belongings as part of building the claim.

Your property. Our priority.

Water, fire, mold, or sewage, one call starts the recovery. We show up fast and we do not leave until it is done right.

Call 646-543-2242 Request Service

Request Service

Tell us what happened

We'll call you right back, and give you a free estimate. For an active emergency, the fastest way to reach us is by phone, day or night.

24/7 Emergency Line
646-543-2242

By submitting, you agree to be contacted by All Star Restoration by phone, text, or email about your request.

Call NowRequest Service