24/7 Emergency Response  •  Serving NYC & Long Island  •  646-543-2242

Water Damage

Basement Water Damage in New York

Flooded basements pumped out, dried, and restored, from storm water to burst pipes.

★★★★★ 5.0 from 50+ Google reviewsIICRC-CertifiedNY State Mold License15+ Years of ExperienceFamily-OwnedLicensed & Insured

Water Damage

Basement Water Damage

Basements are where water ends up, whether from a burst pipe, a backed-up drain, or a storm. They are also slow to dry and quick to grow mold. We pump them out, dry them properly, and rebuild what the water ruined.

What the job involves

  • Emergency pumping of flooded basements
  • Extraction and structural drying
  • Mold prevention in low, damp spaces
  • Removal of unsalvageable materials
  • Guidance on why it flooded
  • Reconstruction of finished basements

Why All Star

  • IICRC-certified technicians
  • NY State mold license
  • 15+ years of experience across NYC and Long Island
  • Rated 5.0 across 50+ Google reviews
  • One team from emergency to rebuild

Do You Need This?

Signs and common causes

If any of these sound familiar, call us and we will tell you honestly what you are dealing with.

Signs to watch for

  • Standing water or a wet floor in the basement
  • A persistent damp or musty smell
  • Efflorescence or staining on foundation walls
  • Warped flooring or swelling baseboards

Common causes

  • A burst pipe or appliance failure
  • A sewer or drain backup
  • Storm water, a high water table, or foundation seepage
  • A failed sump pump

What To Expect

How the basement water damage process works

Basements sit lowest and dry slowest, so they are quick to grow mold. We pump out the water, dry the space properly, remove what cannot be saved, and rebuild finished basements. We also help you pin down why it flooded so you can stop the repeat.

How It Works

From your first call to your final walkthrough

You always know what happens next, and you deal with one company the whole way.

01

You call, we answer

A real person picks up 24/7 and gets the nearest crew moving to your address.

02

On-site assessment

We map the full damage with moisture meters and thermal imaging, including what is hidden.

03

Mitigation & drying

We stop the spread and dry the structure properly. Equipment goes in the same day.

04

Rebuild & restore

We document everything for your insurer, then rebuild and restore your property to its pre-loss condition, and walk it with you before we call it done.

Related Water Damage Services

More of what we handle

All Water Damage services

Questions

Answers before you call

Why does my basement keep flooding?

It can be grading, a failed sump pump, a sewer backup, or a high water table. We dry it now and help you pin down the cause so you can stop the repeat.

Can a finished basement be saved?

Often parts of it. We dry aggressively and remove only what has to go, then rebuild, rather than gutting the whole thing by default.

Why does my basement keep flooding?

Common causes are grading, a failed sump pump, a sewer backup, or a high water table. We dry it now and help identify the cause.

Can a finished basement be saved?

Often much of it. We dry aggressively and remove only what has to go, then rebuild, rather than gutting it by default.

Your property. Our priority.

Water, fire, mold, or sewage, one call starts the recovery. We show up fast and we do not leave until it is done right.

Call 646-543-2242 Request Service

Request Service

Tell us what happened

We'll call you right back, and give you a free estimate. For an active emergency, the fastest way to reach us is by phone, day or night.

24/7 Emergency Line
646-543-2242

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